Focus on Growing, we Focus on your Technology. Your Business demands your full attention. Our engagement is an integrated suite of intelligent, intuitive IT solutions that allow you to focus more on your customers and your Business operations.
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Outsource and gain efficiency across your Enterprise

Any company big or small needs to tap into expert knowledge in order to properly support their IT infrastructure. Truth of the matter is, Businesses do not always have the IT professionals in place to build, manage and troubleshoot issues related to their IT infrastructure. As a Managed Service Provider, CloudAndMetal works closely with prospects, clients, partners and VARs to understand their story, their culture, their ambitions and goals. The more we know, the more we can achieve: agility, innovation, market relevancy and competitive edge.

Your End-result is what matters

Not the Infrastructure


First, we spend time understanding cloud adoption feasibility within your environment. We then implement or migrate to the best fit.


Our focus is to ensure your application perform well and your end-users are satisfied without compromise.


With a security-first approach, we integrate solutions to prevent, mitigate all security holes or vulnerabilities.


Our customers report saving up to 50% on their IT spend by outsourcing. Increase your ROI with us.


Technology should be about increasing productivity for your workers, your people. Are they happy with your IT?


We prepare for what’s to come by building a future-proof infrastructure. Today’s challenges may not reflect tomorrow’s.

Why our Managed IT Services

Custom Infrastructure

We will design, build & manage your infrastructure from the ground up.

Full Coverage

24/7 coverage in person, by phone or online within your designated SLA, RPO, RTO.

Innovative Solutions

Give your infrastructure a new face with the latest and greatest Innovate.

On Premise

If moving to the cloud is not an option, we can manage your existing infrastructure.

Save Money

With a stable IT environment, you start eliminating and removing irrelevant money wasters.

Strong Security

Gain better privacy and security by design with our network. Meet your compliance requirements.

How is CloudAndMetal different?

CloudAndMetal is a Global IT Solution Provider with full ownership of its network and IT infrastructure. Avoid the hassle of getting your assets handled by a 3rd party vendor. We are a recognized solution provider headquartered in Chicago, IL. We own and manage:
  • Over 250 Gig of Network Capacity
  • ASN and IP space
  • Over 250+ Dedicated Servers
  • 5 Locations across the U.S



  • Unlike the competition, CloudAndMetal has full ownership of its network resources and server space. Nothing is ever outsourced.


  • We’ve spent the last 2 decades working inside Datacenters helping businesses with their IT. Our area of expertise is broad.


  • Call and speak with an in-house tech or open a ticket for immediate assistance. Our agents are U.S based with quick response time.


We manage your IT Infrastructure, so you can focus on growing your business. Our Chicago Managed IT Services is for Local, National and International businesses looking to advance their Mission though IT efficiency and resiliency.

  • Innovative Technology experts
  • IT Solution design and implementation
  • End point support and Management
  • 24/7 Infrastructure Monitoring
  • On site , In person & On-call IT support
  • Cost Saving IT Solution alternatives

What's included in our Managed Services?

Our Managed Services takes in consideration your entire IT stack and lifecycle.
Complete Coverage Managed Services
Endpoints Network Infrastructure Business Continuity
Dedicated Servers Wide Area Networks Virtualization services Backups and Replication
Workstations Local Area Networks Custom Cloud solutions Security Management
Laptops Virtual Private Networks Server clusters Disaster recovery
Mobile devices vLANS Storage Solutions 24/7 Management and monitoring
Routers and switches IP Transit services High availability Security services
Printers Fiber cross-connects Replication Services Virus protection

Full visibility & Transparency Trust & Accountability

Steer clear of Managed Service Providers that fail to provide access to your environment. Our custom portal platform enables full transparency into what we do for our clients. With a 24/7 availability, our clients can see, manage and make changes as needed. Submit support request, place an upgrade/downgrade order or browse our knowledge-based documentation for more insights without speaking to a person. Our Managed IT Services gives you the customer full priority into our internal systems whenever needed.

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Focus areas of our Managed Services

Design & Implementation - Support - Security - Modernization

1. Design & Implementation

After a successful assessment, we get involved from the hardware selection, the design and implementation of your services.

2. Infrastructure Modernization

Now that your infrastructure is in place, our managed Services look for ways to modernize it. We prepare for what's next through strategic planning and innovation.

3. Infrastructure Security Management

Our managed services includes installing preventative measures to deny unauthorized access, modification, deletion, and theft of our client's resources and data.

Benefits of our Managed Services

A beneficial partnership.

An extension of your Team

The lack of resources (human and financial) in an ever-changing IT ecosystem should be a reason to team up with cloudandmetal. When you partner with us, we automatically become an extension of your workforce with a reliable 24/7/365 presence.

We Save you Money

In average, our clients report saving up to 40% on their technology budget. This is possible because we provide our clients with options to choose from as opposed to forcing a fit. Pick and choose which part of your infrastructure you want us to handle.

Emerging Technologies

Our team has an expert level knowledge and agility to implement cutting-edge technologies that drive performance across your business processes. We remain well educated on the latest Technology on the market in order to serve you efficiently.

Proactive & Hands-On

Waiting for disaster to strike before finding a solution can impede business growth.
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Freedom to pick and choose

We give our clients the freedom to choose any of the managed services offered. We recommend, suggest and provide options to increase efficiencies rather than forcing our client to change their operating procedures to fit our standards. Whether our experts are delivering end-to-end support or managing specific platforms, we want you to be in the “driving seat” of decision making.

Endpoints Forensics

We monitor & protect your local Network, your laptops, computers mobile devices.

Cloud Migrations

We help you move both legacy and new workload or application to the cloud.

Backups & Disaster Recovery

Backups and Disaster Recovery solutions are available for your valuable assets.

Start Solving your Toughest IT Challenges Today

  • Get a custom infrastructure
  • Migration assistance from any provider
  • End-to-end solution management
  • 24/7/365 assistance and support
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Remote & collaboration Services

Remote and Collaboration Services allow Businesses to remain productive even when the world is shut down due to pandemics, disasters, wars and migrations. CloudAndMetal offers a Remote Work Solution that empowers employees and employers to collaborate and get tasks completed within expected deadline. While we are a Chicago based Managed IT provider, our services extend to every corner of the world.

Explore our remote solutions

Submit your request

Fill Out the request Form to get started with outsourcing your IT.

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FAQ about Managed IT Services

What Security services are included with your Managed Services?

Managed Services should always be about providing hands-on , proactive and relevant solution monitoring. With such an active approach, we are 100% sure to keep your core business application up to date while applying preventative measures to avoid any future security holes.

    • Access Control: The prevention of unauthorized users and devices from accessing the network.
    • Application Security: Security measures placed on hardware and software to lock down potential vulnerabilities.
    • Firewalls: Gatekeeping devices that can allow or prevent specific traffic from entering or leaving the network.
    • Virtual Private Networks (VPN): VPNs encrypt connections between endpoints creating a secure “tunnel” of communications over the internet.
What should we expect when we choose cloudandmetal Managed Services?

Expect the best support you’ve ever received from any company.

  • 24/7/365 hands and eyes-on support.
  • OS and relevant Software updated and patched.
  • Advanced ports and workload monitoring.
  • Insightful and proactive Network monitoring.
  • Fully Managed incremental backups.
  • Firewall and malware installed with intrusion detection
  • 100% Uptime guaranteed backed by SLA.
  • 1-2 Hrs hardware replacement (If renting from us).
  • Penetration testing and Scanning for HIPAA and PCI(On demand).