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It’s strongly advised to open support ticket for assistance. By doing so, you can copy/paste errors, attach specific screenshots while leaving a ticket history for our technical department for review. If support services were declined during your ordering process, priority is given to customers with managed services.

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Knowledge Base

  • Browse our knowledge base articles and learn tips or processes in place for self-service solutions.

How to Contact CloudAndMetal?

Support Request

Get all of your technology questions answered. if you are a client, you should already have access to our portal.
Open a ticket

Pre-Sales or Sales

Get in touch with one of our expert sales engineer and discuss your needs. You can start a Live Chat or SKYPE
Submit your Sales Request

Billing inquiries

Have a question about your bill? Reach to the Billing team to discuss your invoice or make arrangement to pay to avoid service disruption.
Open a Billing Ticket

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